Qatar: Weekly Majlis Dialogue Circle for Team Consensus

Context
Section titled “Context”In Qatar, the majlis (Arabic: مجلس, plural majālis), literally “a place of sitting,” is a social architecture of everyday life that varies by setting—family, women’s, tribal, and official—providing dedicated spaces where people gather to talk, reason together, and build ties. In 2015, Qatar joined the United Arab Emirates, Oman, and Saudi Arabia to inscribe the majlis on UNESCO’s Representative List of the Intangible Cultural Heritage of Humanity, recognizing it as a living forum for dialogue and community decisions. * *
From pre‑oil pearling networks through state formation to today’s urban Doha, the majlis remains visible in homes and public institutions and has been adapted for modern use: museums stage “majlis” exhibitions to host civic conversations, and hospitality venues offer contemporary majlis rooms for meetings. The National Museum of Qatar’s “The Majlis: A Meeting Place” built an immersive sit‑down environment for structured talks, while hotels such as Raffles Doha include a “Grand Majlis” as a premium meeting venue, which illustrates contemporary institutional uses of majlis‑style spaces without reducing the tradition to a marketable spectacle. * *
Meet the Company/Cultural Tradition
Section titled “Meet the Company/Cultural Tradition”Doha Debates, funded by Qatar Foundation, has reinterpreted the majlis as a majlis‑inspired dialogue format for a global, multi‑generational workforce with explicit credit to its Qatari origins. Relaunched in 2018 as a platform for “thoughtful debates and civil discourse,” the organization produces debates, podcasts, and town halls, and runs a hands-on Ambassador Program that uses “majlis-style discussion” weekly to practice consensus-building and better conversations. * *
The Ambassador Program is explicit about cadence and craft. Cohorts meet weekly via Zoom (Tuesdays, 7:00–8:30 p.m. AST) to learn facilitation skills, storytelling, and consensus techniques, then continue for another eight weeks to produce a capstone “virtual majlis.” Alumni often remain engaged as mentors: evidence that the ritual binds people beyond a single course window. * * *
Importantly, this is not a media show transposed into a classroom. It is a codified, repeating practice adapted from a Qatari tradition of talk—the majlis (مجلس, pl. majālis)—with explicit facilitation to bracket status hierarchies and to support psychological safety while differences are aired respectfully and common action is forged. *
The Ritual
Section titled “The Ritual”| Minute | Scene | Purpose |
|---|---|---|
| 0–5 | Arrival and “ground rules” (turn cameras on, first-name address, timekeeping) | Signals an egalitarian, device-aware space and shared norms |
| 5–15 | Skill spotlight from Better Conversations (e.g., “Set clear goals” or “Master listening”) | Primes a single behavioral focus for the session |
| 15–25 | Framing question from facilitators (context, stakes, desired outcome) | Creates clarity about what “good” looks like today |
| 25–55 | Majlis rounds: brief stories or perspectives, uninterrupted, then clarifying questions | Ensures voice equity; separates sharing from debate |
| 55–75 | Consensus sprint: map areas of agreement/disagreement; craft a short “we can act on X” statement | Turns talk into commitment without forcing unanimity |
| 75–90 | Closing reflections and next-step ownership; mentors note improvements to try next week | “End on a high note”; reinforces continuity of practice |
Elements above reflect the Ambassador Program’s weekly structure and the communication tools Doha Debates provides (Better Conversations), with cameras optional and address forms based on participants’ preferences and honorifics. Time-boxed segments are adapted to the stated 90-minute weekly calls. * *
Why It Works
Section titled “Why It Works”-
It translates a national social technology into an organizational one. The majlis is a native Qatari design for deliberation; using it at work honors context and lowers friction because the form is familiar, even to non-Qataris once the etiquette is explained. UNESCO explicitly recognizes the majlis as a forum for dialogue and problem‑solving, which aligns with many teams’ needs when thoughtfully adapted. *
-
It builds psychological safety through structure. Research shows teams learn and perform better when people can speak up without fear; clear turn‑taking, inclusive forms of address that respect preferred titles, cameras‑optional participation, and norms around listening can cultivate that safety. Doha Debates’ “Better Conversations” series reinforces actionable micro‑skills—goal‑setting, listening, and closing well—that can make discussions productive rather than performative. * * *
-
It converts dialogue into commitment. Majlis rounds end in a consent‑checked consensus statement or concrete next steps, with minority views recorded and the decision sponsor’s authority confirmed, echoed in the Ambassador Program’s capstone “virtual majlis.” *
Outcomes & Impact
Section titled “Outcomes & Impact”-
Weekly practice and global reach. Program materials and press reports indicate that since 2021 the Ambassador Program has engaged hundreds of emerging leaders across more than 50 countries, creating an alumni network that continues to facilitate dialogues and mentor new cohorts: durable social capital for cross‑functional work. * *
-
Spillover beyond the classroom. Doha Debates uses the same ethos in public town halls and media partnerships (e.g., TED collaborations), signaling that the majlis method is a brand-defining capability, not a side activity. * *
-
Sector-wide adoption cues. Universities in Qatar convene forums on how majlis culture evolves in the digital age—often with private‑sector panelists—showing the form’s relevance to communications, marketing, and organizational life. *
While these outcomes are program‑level, they align with drivers of team performance described in the literature: routine, psychologically safe dialogue tied to concrete commitments. *
Lessons for Global Team Leaders
Section titled “Lessons for Global Team Leaders”| Principle | Why It Matters | How to Translate |
|---|---|---|
| Ritualize talk, not tasks | Repeated, bounded dialogue hard‑wires learning and trust | Protect a weekly 60–90 minute circle; same day/time, same rules |
| Start with one skill | Focus beats overload | Borrow one Better Conversations tip per session (e.g., “Set clear goals”) |
| Equalize voice | Safety rises when airtime is shared | Use a speaking order and 90‑second time cap per person |
| Separate sharing from debate | Reduces defensiveness; boosts listening | Run “round 1: stories,” “round 2: questions,” “round 3: solutions” |
| Close with commitments | Conversation without action leaks energy | End with a one‑sentence “we will…” and an owner/date |
Implementation Playbook
Section titled “Implementation Playbook”- Anchor your “why.” State that the goal is better decisions and stronger bonds through a majlis‑inspired dialogue form that credits its Qatari origins, and when used outside the GCC partner with a local cultural advisor or organization, budget paid honoraria, and avoid themed décor or attire. Publish a one‑page communications and etiquette note that explains why now, confirms participation is voluntary with an equivalent asynchronous alternative and no performance impact, credits the majlis origins, discloses data practices reviewed by Legal/HR, and names an accountable owner, facilitator lead, communications lead, and data owner. *
- Fix the cadence with a voluntary, opt‑in rhythm that includes an equivalent asynchronous alternative. Protect the time consistently while rotating times for time‑zone equity, schedule sessions during paid hours and outside customer‑critical windows, avoid overtime for non‑exempt roles, pilot with 8–10 person squads where handoffs are frequent, estimate loaded time cost in advance and avoid off‑site spend in the MVP, and consider a 60‑minute variant or audio‑only option; Doha Debates uses a 90‑minute Tuesday rhythm for cohorts. *
- Train a rotating pair of facilitators. Give them a 10‑minute “skill spotlight” to teach (e.g., listening, goal‑setting) using Doha Debates’ short videos, and equip them with a brief script covering consent checks (agree/stand‑aside/block), conflict pause and escalation steps, inclusion etiquette, a named sponsor to resource commitments, and a recommended group size of 6–10 participants. *
- Design the room (or screen) like a majlis. Use circle or U‑shape seating, confirm participants’ preferred forms of address and honorifics, make cameras optional with captions and chat available, provide a visible timer, and avoid side‑chats or slide decks. If hosting off‑site, consider venues with a majlis space to reinforce ambience, ensure accessibility and prayer‑time considerations, and avoid themed décor or attire that tokenizes the tradition. *
- Script the three rounds. Stories (no interruptions), clarifying questions, then consensus. Capture a one‑line commitment and owner only after a consent check, record any minority views, confirm the decision sponsor and resourcing, and allow “no commitment this week” when warranted.
- Sustain alumni energy. Invite past participants to mentor future circles, mirroring the Ambassador Program’s alumni cadence. *
- Measure gently. Collect only aggregate attendance and commitment‑completion data, avoid identifiable voice counts, use a short validated psychological safety pulse twice a quarter, name a data owner, restrict storage and access, retain identifiable data no longer than 90 days before aggregating, and have Legal/HR review the plan and communications. *
Common Pitfalls
Section titled “Common Pitfalls”- Treating it like a status meeting; the majlis is for dialogue, not updates.
- Over‑engineering facilitation; too many prompts kill natural exchange.
- Skipping closure; without a “we will…,” the ritual feels performative.
- Importing hospitality cues that derail focus (e.g., elaborate coffee service) or themed décor and attire that tokenize culture can distract from dialogue; keep props minimal and context‑appropriate.
Reflection & Call to Action
Section titled “Reflection & Call to Action”Rituals stick when they feel native. In Qatar, the majlis has often been described as a place for showing up, speaking plainly, and leaving with a clearer path forward, with practices that vary by community and setting. Translating that into a weekly team practice, online or in a quiet room, does more than improve meetings; it builds a dependable social fabric that carries projects through friction. Start with a 6–8 week pilot across two to four teams and a comparable control group. Name a skill, share the floor, and end with a consent‑checked action sentence that notes any dissent. At the end of the pilot, evaluate success against predefined thresholds such as at least 70% voluntary opt‑in, a +0.3 improvement on a 5‑point psychological safety pulse, and a 15% reduction in handoff defects, with stop rules for any risk incident or if opt‑in drops below 40%.
References
Section titled “References”- Working with Communities for the Safeguarding of the Intangible Cultural Heritage in Qatar — UNESCO (Doha/GCC office press release).
- Majlis, a cultural and social space (UNESCO Intangible Heritage listing, archived).
- Majlis culture in Qatar (Visit Qatar).
- The Majlis: A Meeting Place — National Museum of Qatar.
- Meetings & Events at Raffles Doha — Grand Majlis.
- Doha Debates — Wikipedia.
- Doha Debates x TED — Partnership overview.
- Doha Debates Ambassador Program — weekly “majlis‑style” learning and schedule.
- QF Encourages Youth to Participate in Doha Debates Ambassador Program (QNA, June 18, 2025).
- QF encourages youth to apply… (The Peninsula).
- Psychological Safety and Learning Behavior in Work Teams (Edmondson, 1999) — Open-access Harvard DASH version.
- How to Build Psychological Safety in the Workplace (HBS Online).
- NU‑Q forum weighs impact of social media on culture of majlis (Northwestern University in Qatar).
- Better Conversations — Doha Debates skills series.
- Majlis, a cultural and social space — UNESCO Intangible Cultural Heritage (official listing).
- Majlis, a cultural and social space — UNESCO video overview.
- The Majlis: A Meeting Place — National Museum of Qatar (exhibition page).
- Anatomy of a Majlis — The Media Majlis (Northwestern University in Qatar) interactive pavilion.
- Embrace Doha Cultural House — Majlis-based cultural sessions and workshops.
- Ibtechar’s ‘Majlis’ dialogue series to boost Qatar’s public sector innovation (Qatar Tribune).
- Anantara Banana Island Resort — Meetings: “Brainstorm in a majlis‑style meeting room.”
- Sheraton Grand Doha — Events: Al Majlis Conference Hall.
- White Palace Qatar — Majlis Al Somou (corporate/private events).
- The Plaza Doha, LXR — Majlis meeting room.
Looking for help with team building rituals?
Notice an error? Want to suggest something for the next edition?
Authored by Paul Cowles, All Rights Reserved.
1st edition. Copyright © 2025